Frequently Asked Questions

Everything you need to know about your Fada experience.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.

How do I return or exchange an item?

We offer a 30-day return policy. Items must be unworn, unwashed, and have original tags attached. Simply visit our Returns Portal to start your request.

How can I ensure I select the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Are your materials sustainably sourced?

At Fada, we are committed to ethical fashion. We partner with certified manufacturers and prioritize organic cotton, recycled polyester, and eco-friendly dyes whenever possible.

Can I track my order in real-time?

Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.